NEW DELHI: The dispute between restaurateurs and food aggregators such as Swiggy and Zomato took a fresh turn on Tuesday, with a restaurant association questioning if the startups are making consumers ‘discount addicts.’
Deep discounts were among the issues discussed at the first taskforce meeting between the National Restaurant Association of India (NRAI) and food aggregators Swiggy, Zomato, Foodpanda and Uber Eats.
“There is no doubt that the aggregators have created a platfo ..
The government’s FDI policy on ecommerce was also tabled at the meeting and the issue of whether any marketplace exercises control over inventory or offers preferential treatment to its own non-restaurant private labels and cloud kitchens was also discussed.
The meeting addressed the dispute between standalone and chain restaurants and the aggregators regarding deep discounts, data masking and private labels. “As an association of standalone and chain restaurants, we have been approache ..